Change Of Mind Returns Incur An Administration Fee of $25
Administration fee deducted from the amount requested to refund.
If you change your mind, we will request that this item/s be sent back to us
in original sale condition (unopened and unused).
8 Mitchell Street, Kedron, Qld, 4031
For change of mind returns, the customer must cover the cost of shipping.
We take no responsibility for items lost in to post. You will need to take this up with the delivery service you enlisted to receive compensation.
It is recommended that you use a trackable method of delivery
which insures you for the value of the goods. Soho Skincare does not take
responsibility for any damage or loss that may occur during transport or for the
non-delivery of the returned item/s.
If product is returned to Soho
Skincare damaged or used, we can resend the product back to you at a cost
of $25.00 postage and handling.
Once we have received item/s in pristine condition,
unopened, and with all manufacturer’s seals intact, we will then arrange a
refund via your original payment method.
Refunds may take up to 7 business days.